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Cool Cat Casino Withdrawal Problems cool cat casino withdrawal problems VideoShowing deposits/withdrawals. Depositing live on multiple casinos, showing ownership of bankaccount. 2/1/ · Players at Cool Cat Casino need to be aware of the casino's strict terms and conditions and the fact that the casino carefully analyzes all winning accounts before they will issue a payout. Because of this players can expect payments to take over a month to arrive into their personal accounts, and we urge players to use caution when playing at Cool Cat Casino.2,1/5. Cool Cat Casino Withdrawal Problems. cool cat casino withdrawal problems Nov 21, Cool Cat Casino - withdrawal complaint. Discussion in Casino Complaints - Non-Bonus Issues started by xSTELAx, Nov 6, Tags: cool cat casino Plenty of deposit and withdrawal options will also be available to you so you will never experience any. safest online casino games australia Cool Cat Casino Withdrawal Problems mobile casino usa iphone blackjack online free game. Extremely long withdrawal process with miscommunication between the player and the casino. The casino owed the player their winning for over six months. The player complained about this casino for the second time in a row. The casino started to pay the player in payment installments but stopped after two months. Cool Cat Casino FAQ page online states – *Now that I've made a withdrawal request, how long will it take for me to receive my money? The time to process withdrawals is 2 â€“ 7 business days to be processed* Email From Cool Cat Casino states – Withdrawal requests are typically approved within 7 to 10 business days (It Took 11). Special requirements for wire transfer withdrawals may apply. The smallest allowed withdrawal through Wire Transfer is $ For more information on being paid by wire, please Contact Us: [email protected] Checks involve bank processing expenses and overnight fees. Due to this, the minimum amount is $ Cool Cat Casino is an online casino that is owned and operated by the Virtual Casino Group. The casino is notorious for its lengthy withdrawal process, which is due to the fact the casino group has been victimized by fraudulent players in the past. Because of this, players need to stick to very strict terms and expect to have all wagers looked at closely when playing at Cool Cat Casino. However, live communication is available every day. Games run smoothly on the platform and technical support is offered promptly when there’s a problem. In the past, CoolCat was notorious for delaying withdrawals. That is still a problem to date. The casino’s days’ pending time is way too long to bear with.
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European Slot Poker. Pick 'em Poker. If you are a member of the CoolCat desktop casino, then sign in from your mobile device using the same details.
Otherwise create a new account from your mobile device. The mobile casino offers full functionality and deposits and withdrawals can be conveniently made using the same options.
You get the same bonuses and promotions and can wager on the same games as in the desktop instant play platform. The trending titles at CoolCat mobile casino are Eagle Shadow Fist, Diamond Mine Deluxe and Plentiful Treasure.
For desktop players, CoolCat Casino offers both download and instant play platforms. The download platform is compatible only with PCs.
But it offers the full suite of Realtime Gaming games and also permits participation in tournaments. The download process can be initiated from the home page and takes only a few minutes.
Players on Mac devices can go for the instant-play platform. This platform is also compatible with PCs. It allows you to activate the games from the lobby and play in your browser.
Once you have created an account, try out the games for free or play with real money. Realtime Gaming, is one of the earliest software providers in the business and the name brings recognition and trust.
The instant-play games lobby displays a selection of top and trending games. If you are not too fussy then you can pick any game from here. They will increase these rewards to regularly returning customers and offer VIP bonuses to highrollers.
Special relationships can be achieved with highroller status. Speak to the casino host for more info. All real money casinos that are online offer some monetary incentive based on the amount a player bets, with the most common being the comp point.
They can be exchanged for cash, and unlike bonuses, they have actual value that can be used on the tables as well as the slots.
Comp points add up fast but may not rollover to the next month after 1 year of no use. Usually yes. Almost every one has both free and real money game modes, which is usually selected while logging-in effectively separating them from each other.
The free mode makes for a great way to practice or to see how much you would have won or lost if you were really betting. The other mode labeled free is self explanatory.
No charges are made while you learn how it works. Yes, the table dealers or a Live Chat Operator can explain the rules of any game, which can vary from site to site.
Email support if your downloaded client fails. Generally players from every state except Washington, New Jersey, Pennsylvania, New York, and Delaware are allowed to play.
Then find a new real money online casino, or play when traveling to different states or while taking a vacation! Real Money Casinos Online are Going Mobile, but Where is the USA?
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Online gaming often utilizes a variety of mini-games and other techniques to keep players engaged and spending money.
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Rules X odds are allowed. To simplify the game, instead of offering both place and buy bets, I offer just one for each number. Each number pays the better odds between place and buy bets.
I refer to these as "buy bets. If the player selects "keep bets working," then all bets will be on for come out rolls. Otherwise, buy, hard ways, and odds on come bets will be turned off.
If the player selects " leave winnings bets up, " then only wins will be returned and the original wager will be re-bet. This casino is total scam.
I am talking to the live support and they are telling me i cannot withdraw my money, although casino software show everything is ok.
The other reason, according to them, is my country. When i told them it was highly unprofessional, they said i should try and send authentication form to their payouts dept.
I will do that now and post any updates if they come to their professional senses. While I have won at this casino I to was victim of the so called bonus rules.
Now I pay very close attention to what it says and only play the no play through bonus's which helps keep them at bay in excuses.
However no matter what you win , they take forever and many many e-mails to get any winnings at all. Forget getting it that way, it will always come in split amounts.
It stays in the withdrawal mode forever, I guess in hopes that as you do win and make a with drawl , you stop winning anything, so you run out of money and take you wining out.
I guess I am just as dumb as anyone by continuing to play This casino when there are many you do not have to go through this with. I do like the slots at this casino tho.
Well good luck to you and I hope you get your money. I have been waiting since May 9th and I still DO NOT have any of my winnings.
It is always middle of next week and the processor is behind. Are you saying the rest of this blog is lying about their bad experiences I don't think so.
I talk with Damian customer service every day and I do not believe his stories. There used to be a women named Claudia or Cindy and when they took charge you received your money the next day.
Where are they now???? I have been nice and made sure I met all of the requirements and I have deposited alot of money. They can take your money in a instant but when it come time to collect your winnings it takes months.
Come on who are they kidding. They want you to give up on asking for your money and then they can take it. I only want to play fair and enjoy myself.
But that does not happen at Cool Cat Casino!!!!!!!!! I won money and it was exactly 10 days for it to be approved. I got a personal call telling me my check was sent out by fed-ex and verifying the address.
I have never had a problem with customer service. Sometimes you get back what you give out. I am always nice to them and they are in turn nice to me.
I will let you know if the check doesn't come, but I think it will. I ALWAYS check to make sure that I have met all of my playthrough requirements.
They are the only casino at play at and I see no reason to change that. Sorry if you all have had problems, but I haven't yet!?
Good luck! I have playing a Cool Cat for months and am so disappointed with it's customer service.
Every time I have felt as though I have won fair and square there is always some loophole. If you get a free chip, meet th requirements and cash out..
It makes sense to me that after you meet the requirements that cash is yours.. I won over 90, and it was not until I tried to cash out that I was told the code I used didn't allow me to cash out that much.
I never use coupons with that kind of a stipulation and would never have played it that high. I still insist that the bonus did not have that type of rule.
Even the email that I located did not state that and it was for 1st time players…,,,,everybody knows you cannot use a first time player bonus if it is not your first time.
I was then offered a settlement whic was 3 weeks agao and I haven't received that either. Now Cool Cat has placed I think they are anticipating me playing it back and then I get NOTHING!!
All I ask is for clear, concise rules, honesty, no trickery and faster payouts. Why does it take almost a month to get payed whereas that can remove funds from your credit cards in nano minutes.
I don't think I will get paid.. Serious gamblers don't like games that are not featured in the casino. Att: Claudia or CIndy: I was just informed that Quicktender is not accepting withdrawls from any casino's I have three approved withdrawls due to me by June 20th.
What will happen and how will Cool Cat pay out now. By CHeck to me????? Please advise to my e-mail address ASAP.
DO NOT play at this casino. I have a pending withdraw request since April 11 and have not recieved a dime yet. Rude, Ignorant, and Unethical are the 3 best words to describe this casino.
As of now my dollar withdrawal is processed by Moneybookers. The issue is resolved! Thank you Cool Cat, thank you Cindy and Claudia!
My moneybookers withdrawal of dollars was ordered in the beginning of April and approved on April 11th. I still have not received it. I contacted Cool Cat chat support on several occacions, and the answer was always the same "it will paid early to mid next week".
After that next week passed and I came into chat, the representative told me they are restricted by payment processor.
And that again it will be paid early to mid next week. I asked for it to be processed via bank wire. I was also told to expect my winnings business days from the date the payout was approved.
I have been in contact with cool cat many, many times since the approval of my withdrawal. I have been told various things….
Once I finally sent two emails threatening to take legal action someone responded to me 5 days later. Apparently it was mailed out over the weekend and I was told to contact the billing department Monday or Tuesday for a tracking number.
It is Monday so I contacted them only to be told that they wouldn't have my tracking number until the end of the week!!!
I am furious…. Cindy and Claudia: I have two withdrawls coming to me april 5th approval date from Club Player Casino which is associtaed with Cool Cat finance Dept.
I has been full 20 business days since it was apporved and they are still telling me to wait until the middle of next week.
Can you look into this and help me get my money. Thankx Cindy, indeed! They responded to my emails within 24 hours and I got my check within 7 days via fedex.
Thank you both! Cindy got me my payment took a while but i was happy to recieve it. Now that i know that they are true to send you your money i will definantly play there again.
I can't believe people are still playing at this casino after reviewing all of these comments. I don't believe any of these people who have commented they have resolved their problems.
They must be employees posting comments. If you play here you will never get your winnings. What a SCAM!!! WHAT A RIP OFF. They just lost a customer for sure.
The casino guidelines state business days for approval and an additional business days to receive the money once its been approved…that is a total of 20 business days.
If my calculations are correct, i should have received it on the 25th. However, no check. I did the online chat thing numerous times and for some reason they all tell me business days for approval and another business for payout.
I told them to change their online policy to state this. I don't get it…. It is now April 1st and I contacted their Acctg department earlier this week who keeps telling me every day this week that they sent it out for processing and just waiting on a tracking number…well how long does it take to get a tracking number.
The last I check that it only takes minutes to fill out the shipping form and obtain a tracking number! I had a payout of Still have not recieved a check and can't get a straight answer from the casino.
It is really frustrating. Love to p[lay at their casino but am wondering if i shoild continue to play there.
Cool Cat came through with my winnings, I must say, I have to take back the comment I posted, I was just getting irritated with all the run arounds, but Cindy helped alot!!!
Thanks Cindy! I will keep playing at Cool Cat Casino! I have a good experience with cool cat casino, I used a bonus code for dollars free play, so Iff I lost every thing it didn't cost me a dime..
But I won a I played the bonus money free 20 x ,- dollar.. They were friendly and helpfull… I'm going to play again at Cool Cat Casino …. Do NOT give these guys your money…you may never get it back.
Also, they are part of an affiliated group of casinos that also include: Cirrus, Prism, Party City, Club Player, Wild Vegas, Slots of Vegas, VIP Lounge, and Palace of Chance.
All of these casinos pay an outside company to process their payouts; so you can expect the same delays and poor customer service from ANY of the casinos listed above.
If, however, you are unfortunate enough to have already given your money to these guys, I have some help for you. As with many things in life, it's all about who you know.
Contact Cindy at: cindy gwages. She can help you get your money. This place is a SCAM, stay away. STAY AWAY, they wont pay you if you win and have no problem keeping every penny of your deposit…..
Done with this casino!!!! Every bad review you read is sooooooooooo true!!!! Getting ready to submit a fraud dispute! What you need to do is contact the Gen Man of marketing and they will get on this with in an hour or two.
I hope they keep up the good work And continue to pump out the checks. Only 4 more months til payed in full. Please don't waste your time here.
There are plenty of reputable casinos online. Now, I get the "It will be mailed out by the end of next week" chat.
They will even tell you that your request was just updated. This place is nothing more than a joke — why else do the give such large bonuses?
Your going to love this one! Cool Cat has the most excuses I have ever heard for not sending their withdrawls out. I have been waiting since Jan.
Been told several times that the check will be mailed next week. Today, I got a note from them after about 20 emails that their accounting department is over a month behind!!!
Can you believe this? Sounds like they have too many customers. This is a very bad casino…. It's been impossible to get my winnings out! Still waiting….
Please note that this casino and myself have sucsessfully resolved this issue. When i won i think i got too excited,and thought i wasent going to get paid,,it turns out it was all a misunderstanding,and I am pleased to say that i will get my winnings afterall.
I want to thank coolcat,Marty Davis and TOPAFF for helping us resolve this matter. I wish you all the best here. I cant retract what i said but im really glad we worked it out.
Do not play at this casino. I have had the worst experience. First, they don't answer emails…. Then I tried calling them. I was put on hold for over 30 minutes.
The customer service rep that answered was extremely rude and talked over me several times so it was difficult to get out my question.
I finally asked for a manager and that didn't go well either. I'm so frustrated with this gambling site. They are a big rip off — not to mention rude and unresponsive.
Come on do you really think people are that ignorant? Will I ever get my Money? After reading everybody's comments What do you do?
One is already very leary abput giving up the credit card information to play online anyway because you just don't know who to trust.
Well I trusted Cool Cat and after 21 days of waiting I have no idea if I will ever get my winnings.
The run around is unbelievable. IF I ever get my winnings I won't play here any longer. The bonus playthroughs SUCK and even if you complete the playthrough they DEDUCT the amount of the bonus you were given.
I have sent in all of the proper documents and nothing. It's hard times for everybody…. I am seeking a trustworthy , reliable business that I can trust.
I played…. Now I'm told it won't be till Feb 19th. I have sent several emails, did the live chat…called the telephone number and never get thru…I've waited over 30 minutes and never got thru.
Why does it take so long to pay out. It taks seconds to deposit. Everything was submitted to them to be approved within 24 hours of them asking.
What is the problem???????????????? I did finally receive all my winnings. Once Claudia got on the case I received my winnings within two weeks.
I will try again at this casino and hopefully they have changed their ways and people can get their winnings in a timely manner. I have played at alot of on-line casinos.
However, this casino has been the worst. I played just a little to check it out. Deposited very little money.
But, everytime I logged back into the casino, there were extra funds in my account, which I suppose was considered bonus money or money that required a certain amunt of wagering, which was ok because this wa supposed to be a new casino and I was just checking out.
I played at one of their "Affilliates" and never quite trusted them. If you play a game, and you decide to switch do a different game, then your your funds go back into your bank, and you have to redepoit into each game you play.
I recently had not played at this casino for months, however, one of their silictors actually called me on the telephone and we had a very lengthy conversation regarding the promotion he was offering, which was was just make a deposit, and they would give me an additional 50 percent, and since I was not redeeming a coupon, or bonus, I could keep my money if I won.
So, unfortunately, I did deposit funds, I won, and they denied my withdrwal request, due to my previous coupon redemptions, etc.
And when I have tried to contact them via e-mail and have tried to explain what their solicitor advised me, they have totally ignored every e-mail I have sent to them.
Thankfully, I was at least smart enough to make a very, very small deposit. If you play at this casino, you will vever be able to withdraw any winnings, or affiliates.
Be very careful. Well i can say this i have so many backers backing me and doing that is defenitly putting gas on a fire and making the situation worse.
I tried bieng nice, i tryed bieng patiant. I was played,and mislead only to be denied my winnings. I have all the transcripts and letters to prove it.
They led me to believe that i really won for 6 days then denied me without any just cause. If they dont put my casino back with my funds it will make this much much worse.
Its unbielable that a casino would be so bad as this one. Please anyone who reads this dont paly or have anything to do with coolcat casino.
There are much better ones out there trust me. I want to thank you all for your emails. And thanks Phil for defending me buddy.
But its ok my friend no need to be too upset ok. For those of you who feel had a legitamate case please make sure that its really legitamate ok? If you dident meet the requirments like 10x or 50x with max cash out or free chipe please dont write me.
I want real cases that have a leg to stand on. I also suggest if you think your bieng cheated out of a fair win plaese report it to your local police department.